The Benefits of Outsourcing your IT Services

The core business of Voxaraz is our MSP offering, and we don’t like to brag but we’re pretty good at it. A tight knit team with a wealth of experience and expertise, we could be just what you didn’t know you were looking for.

Outsourcing your IT Services to a Managed Service Providers (MSPs) can open up a whole world of possibilities to your business.

Today, technology plays a crucial role in the success of any organization. From managing daily tasks to storing confidential information, IT services are essential for the smooth functioning of almost every business.

The bigger you grow, the more specialist knowledge is required. And because IT is an operational rather than income generating aspect of the business, it isn’t always clear how to budget for personnel and resources. This can result in you struggling to keep pace with competitors.

An MSP is a third-party company that manages their customers IT infrastructure and systems. This will largely be remotely but some will also visit your business premises for things like installations.

Outsourcing IT services to an MSP offers several benefits to a business. As well as reduced costs, access to specialised expertise, and better security, being able to focus on your core business can ne am invaluable time saver.

In this article, we’ll explore the advantages of outsourcing IT services to an MSP in detail, and how it can help your business achieve its goals.

Save on Cost

Cost savings is one of the most significant benefits of outsourcing IT services to an MSP.

No upfront capital expenses

One of the key cost-saving benefits is the elimination of upfront capital expenses. For instance, setting up an in-house IT infrastructure requires a considerable amount of money to purchase hardware and software. However, when you outsource to an MSP, they will already have the necessary hardware, software and systems in place.

Reduced staffing budget

Additionally, outsourcing IT services to an MSP can also help businesses reduce their labour costs.

Hiring an in-house IT team can be a minefield for a small business. Someone keeps your website functioning would have a different skillset to the person offers your customers technical support. Also, particularly for smaller businesses, each specialist function might only require a few hours or a day worth of input a month, making it difficult to recruit a limited amount of positions but with a wide scope of responsibility

Outsourcing to an MSP takes that stress away by providing access to an entire team without the cost of hiring several specialist full-time employees.

Structured pricing

Another cost-saving benefit is having fixed and structured costs for your services. This means that your business can budget for and anticipate IT expenses without worrying about any surprises. This is especially important if you’re working with limited resources and tight budgets.

Predictable pricing

Finally, outsourcing IT services to an MSP can help improve cost predictability. As we mentioned earlier, MSPs offer services in a fixed and structured way. Usually there will be a range of packages to suit businesses of different sizes and then an additional set of costs for bespoke and one off services. An example of this would be transferring your business to a new CRM system or assisting with you moving operations to different premises.

All of this means you can predict monthly IT expenses accurately. This could be particularly useful when forecasting costs for planned expansions or reductions to your operation.

Access Expertise and Improve Security

Let’s talk in more detail about how an MSP can provide you with access to expertise and reassurance that may not be available in-house.

More knowledge

MSPs typically employ a team of highly skilled IT professionals. They will have a variety of specialisms and experience. Taking our team as an example, we have expertise;

• Network administration
• Cyber security
• Web development and design
• Analytics
• Project management
• Dev-ops

As well as that, we have experience in application development, QA, infrastructure planning and a number of other areas in several industries. A team of like-minded individuals like this will be able to draw on each others expertise to help you quickly.

In addition, MSPs typically offer 24/7 monitoring and support. With this, issues can be identified and resolved quickly, minimizing downtime and productivity loss. They also take a proactive approach to problem-solving and system updates. This helps prevent issues before they arise and ensures everything is up-to-date without you even needing to think about it.

Improved Security

To ensure that your systems are protected against the latest threats, MSPs provide ongoing monitoring and updates. They also identify any potential security breaches by automating round the clock monitoring of your systems. Identified issues are sent to them in alerts so immediate action can be taken to prevent any damage or data loss.

MSPs offer a comprehensive security solution. They follow industry best practices when it comes to data protection, including:

• Implementing firewalls
• Antivirus software
• Intrusion detection
• Prevention systems

They will also ensure that your data is backed up regularly and stored securely to prevent loss.

Focus on your Core Business Objectives

Here are some points on how outsourcing IT services to an MSP allows your business to focus on what will make you money.

Increase time for planning and growth

With IT services being managed by an MSP, you can devote more time and resources to strategic planning and growth initiatives, rather than being bogged down by day-to-day IT tasks like troubleshooting hardware and software issues and performing updates and backups.

Increase access to technology

MSPs can provide access to cutting-edge technology and software that can help businesses achieve their goals more efficiently and effectively. Because they are managing the needs of multiple organisations there will be options available that perhaps an individual business can’t justify purchasing.

Improve Efficiency and Productivity

Scalability and Flexibility

Scalability and flexibility are key benefits of outsourcing IT services to an MSP. As businesses grow and evolve, their IT needs can change rapidly, making it difficult to manage IT resources in-house. Seasonal businesses benefit greatly from being able to tap into resources during busy periods and scale back when needed without the constant hiring, firing and all the stress and paperwork that entails.

MSPs have already planned for every eventuality on your behalf so you can access adaptable solutions that can be quickly scaled up or down as needed.

Cloud technology is highly utilised, which provides flexible and remote access to resources. This is especially important in today’s work environment, where many businesses have transitioned to remote and hybrid work. An MSP can help businesses set up and maintain cloud-based IT infrastructure, making it easier for employees to work from anywhere.

Summary

Outsourcing IT services to an MSP can offer a wide range of benefits to businesses. MSP services can provide cost savings through eliminating upfront capital expenses, reducing labour costs, and offering fixed monthly costs for IT services.

Additionally, MSPs provide;

• Expertise
• Specialised knowledge
• 24/7 monitoring and support
• Proactive problem-solving and system updates

MSPs also offer improved IT security with:

• Regular security updates and monitoring
• Implementation of best practices for data protection
• Minimization of risks and vulnerabilities

Moreover, they allow to focus on core business objectives, such as reduced distractions from IT issues, increased time for strategic planning and growth, and improved efficiency and productivity.

Lastly, MSPs offer scalability and flexibility by providing adaptable IT solutions, quick and efficient scaling of IT resources, better use of cloud technology for flexible and remote work, and access to state-of-the-art IT infrastructure and resources.

Final Thoughts

With numerous benefits of MSP services, it’s highly recommended that businesses of all sizes explore outsourcing their IT services to an MSP. If you would like to explore your options with us, drop us a message from our contact form and we can arrange a time to chat.